Refunds/Credits for Withdrawing From the University of Arkansas

Students that withdraw from the university (no longer enrolled in any classes for the semester) are considered officially withdrawn. Students must either withdraw on UAConnect or submit a letter in writing to the Registrar's Office asking to be withdrawn.

Fall and Spring Semesters

Students that withdraw from all classes, including fall or spring semester classes and any other session classes, prior to the first day of class will receive 100% cancellation of refundable tuition and fees for the classes. Certain fees are not refundable. Examples are the New Student Fee, ID Card Fee, and First year Experience Fee.

Students who officially withdraw after classes begin may qualify for a partial cancellation of tuition and fees based on the official date of the withdrawal (normally defined as the date recorded by web registration). Partial cancellations will not apply to classes dropped prior to the official withdrawal date.

Summer Academic Sessions

Students who officially withdraw or drop classes from summer academic sessions may qualify for a cancellation of tuition and fees based on the official date of the withdrawal or dropped class (normally defined as the date recorded by web registration).

For detailed information, see Fayetteville Policies and Procedures 330.0. For specific dates during a semester, see the Academic Semester Calendar.

A $45.00 fee will be assessed for official withdrawals.

Questions regarding how your student account will be affected by dropping one or more classes can be answered by contacting the Treasurer's Office at 479-575-5651.


Students who are forced to withdraw from the University because of illness, accident, or injury may petition registration related charges by submitting a written appeal to the Treasurer's Office. Whenever possible, appeals should be submitted immediately following the completion of the official withdrawal process.

To be eligible for consideration, an appeal must be submitted after an official withdrawal and within one calendar year of the end of the semester being appealed, be completed by the student, and include the following information:

  • Name
  • University ID
  • Address
  • Telephone Number
  • A concise description of conditions, circumstances, or events that contributed to the withdrawal
  • Documentation to support/corroborate the conditions, circumstances or events that contributed to the withdrawal

If a pro-rated adjustment of tuition and fees has already occurred due to the University withdrawal policy, an additional adjustment may not be granted. Multiple appeals for the same situation may be denied.

Valid situations to support a financial appeal include, but are not limited to:

  • Significant illness or injury that required the student to withdraw from the University
  • Significant illness or injury of an immediate family member* that required the student to withdraw from the University
  • Death of an immediate family member*
  • Late fee charged due to a scholarship being applied late by no fault of the student or a University error
*Definition of immediate family: mother, father, brother, sister, child, spouse, domestic partner, grandparent, grandchild, mother-in-law, father-in-law, daughter-in-law, son-in-law, brother-in-law, sister-in-law, legal guardian, or other person who stands in place of a parent.

Appeal situations not processed through the Treasurer's Office include, but are not limited to:

  • Military orders requiring the student to withdraw from the University (processed through the Registrar's Office)
  • Enrollment error caused by University personnel (processed through the Registrar's Office)

Invalid situations to support a financial appeal include, but are not limited to:

  • Insufficient financial aid and/or financial hardship
  • Dissatisfaction with instructor or course content
  • Enrollment error caused by the student
  • Lack of familiarity with student information systems
  • Unaware of add/drop deadlines
  • Forgetting to withdraw
  • Dropping courses to avoid low grades
  • Deciding that school/work/life responsibilities are too overwhelming
  • Determining that courses taken do not meet your academic and/or personal goals

The Treasurer's Office written response will be mailed to the address provided and will follow no more than 10 business days after the receipt of an appeal. In the event that more information or documentation is required from the student before a decision can be made, the response may be delayed.

When an appeal is approved, a percentage of the registration related charges are cancelled. Any resulting refund will be returned to the source of origin (e.g., financial aid programs, third party sponsors, or the student). Approval of an appeal from the Treasurer's Office will not affect nonrefundable fees (admission application, new student fee, and installment plan), housing charges, or library and traffic fines.

Appeals may be mailed to:

  • University of Arkansas
    Treasurer's Office
    Arkansas Union 214
    Fayetteville, AR 72701
Important Deadlines
Deadline Spring  2018
100% Refund for Dropped Classes Jan 22
100% Refund for Withdrawal Jan 15
Payment Deadline (no payment plan) Jan 22
Financial Aid/Scholarship Disbursement Begins Jan 08
Payment Plan Last Installment Apr 22

Treasurer's Office

Operating Hours

  • Monday-Friday 8:00am-5:00pm