Refunds and Financial Aid Delivery

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: http://bankmobiledisbursements.com/refundchoicessso/.

To ensure proper delivery of information from BankMobile Disbursements, log in to your Student Homepage and verify that your check address (or if no check address is listed, your permanent address) is correct.

Simply follow these steps to make your refund selection preference:

  1. Log into UAConnect.
  2. Once logged in, click on the Treasurer's Office tile and click the Refunding Options link.
  3. Select how you want our money delivered.

For more information, you may watch the videos at FATV: Bank Mobile Refund Information.

Detailed information about the University's refunding policy is available at University Refunding Policy.

University of Arkansas Refund FAQ Image

Who is BankMobile Disbursements?

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: http://bankmobiledisbursements.com/refundchoicessso/.

What if I don’t make a selection?

Although you might not currently expect money from the U of A, you may receive money back in the future. After all, you may drop a class, make an over payment or simply receive assistance you did not expect. Making a selection now ensures you’ll always have this money without a delay.

What kinds of money might I receive from the U of A?

The most common type of money BankMobile disburses to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Students receiving these funds have usually requested this additional support to help with books and living expenses. Other types of money may include reimbursement for tuition overpayment or a dropped class.

How is my money delivered?

Delivery of refund money is a multi-step process. First, the University of Arkansas draws funds from the respective loan and/or grant provider and applies it to your student account. Next, we collect and verify that all the information is correct. Once verified, we send the information to BankMobile. This often happens in groups or batches based on our bandwidth, capabilities, timelines, etc. Once they receive your specific refund information, it is processed as fast as possible and disbursed according to your selection.

BankMobile Disbursements Contract Disclosure

Important Deadlines
Deadline Spring  2024
Financial Adj for Dropped Classes See New Policy
Financial Adj for Withdrawal See New Policy
Payment Deadline (no payment plan) Jan 22
Financial Aid/Scholarship Disbursement Begins Jan 16
Payment Plan Last Installment Apr 22

Treasurer's Office

Operating Hours

  • Monday-Friday 8:00am-5:00pm
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